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Show Enterprise Hierarchy Details in Emotion Sensor® Titles

Enterprise hierarchy details can show in the Emotion Sensor® title. These EH details are related to the user who is going to emote to the particular survey. Those EH data should be added inside the curly brackets {} as showing in the bellow. Those EH details should be similar to ...
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SMS Campaign Status

There are 3 types of status available in SMS campaigns. All: To see all types of status for sent SMSs.Responded: To see responded user details who is submitted emotes from Emotion Sensors® for received SMSsNot responded: To see user details who has not responded for the embedded Emotion Sensors® by ...
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Email Campaign Status

There are 8 types of status available in the email campaign. We can send the emails and check campaign details by filtering data from these statuses. Kindly note the responded status is not applicable for email marketing campaigns. All: To see all user status for sent emails.Delivered: To see only ...
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Profile data records update on Enterprise Hierarchy data changes

The profile data records update when the user has submitted different enterprise data from Emotion Sensor® UI. To update new data in profile data records, Submit loyalty data(1) as already captured in the Comm-center and submit enterprise data (2) from virtual pages in Emotion Sensor®. Then go to Comm-center and ...
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Delete Emotion Sensor®

To delete an Emotion Sensor®, click on Delete survey (1)icon on the survey widget on My Surveys page. Then click on the Delete button (2) on Delete survey dialog ...
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Contact Journeys

Respondent Journey capability provided by Emojot platform plays a huge role when identifying respondents' behavior in granular level. Respondent's journey can be viewed on Comm-center as well as under Comment Categories and Sentiment report. Go to Comm-center and click on the heartbeat icon on the contacts table. To view the ...
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