Live Stream

To view real-time movement of a  survey, go to Visualize >> Live stream. Select Emotion Sensor® from the Select survey (1)drop menu. Select the Question (2) and emote category (3). Then select Chart type (4) by clicking on checkboxes. Pulse meter – Bar Emoter Ticker Map Comments. And select the Language (5) from the drop […]

NPS® Analysis

To create NPS® Analysis Report, first create an Emotion Sensor® with NPS questions.refer NET PROMOTER SCORE® article for more info about NPS®. Add segments to the report Go to NPS Analysis under Analyze in the main menu. Select the Emotion Sensor® from the drop-down in front of Survey (1)and the questions from the drop-down in […]

Emotion Pulse Meter

Emotion pulse meter breaks down the emotes (responses) of the selected question in a particular Emotion Sensor® Emotion pulse meter for above question is as follows. Labels can be added to identify the emotes (responses) so the reports won’t look cluttered if the answers to the questions are lengthy. Go to edit Emotion Sensor® and […]

Sentiment Analysis

This report can be used to analyze customer feedback on a selected survey or using twitter keywords. Enter keywords and Twitter checkbox allow filtering comments related to the added keyword. These comments get categorized as negative and positive comments with the percentage. Location and date filters allow us to filter out comments further. Using Select […]

Correlation Analysis

Correlation is a statistical method used to assess a possible association between two variables. Using Correlation Analysis function, users can see whether an association exists between two variables (i.e. two questions). To go to the report follow Analyze >> Correlation Analysis path. Select the Emotion Sensor® (1) that contains the questions (2) you need to […]