Once the 360-Degree Feedback Roll-out is done, next step is to check the necessary analytics. Go to Analyze >> Score Overview >> 360 Overview Select the 360-degree feedback survey from the drop-down in front of Survey To create segments, choose the relevant questions from the drop-down in front of Question and hit Add. Use appropriate […]
The 360-degree feedback mechanism is a popular performance assessment review method that’s used in HR best practices. The mechanism is available on Emojot with real-time analytics and shareable reports. All analytic reports strictly protect the confidentiality and anonymity of the evaluators. Traditional 360-degree feedback methods have tremendous overhead for planning and deployment, are extremely tedious for the […]
To send out the 360-degree feedback emails, please follow the below process. Prepare the employee contact details list List down the names and email addresses of the employees who will be participating in the 360-degree evaluation.*Go to Comm-center and upload the list of employee details. Identify the employees and evaluators Each employee who is participating […]
To check the analytics of the reported incidents, go to Incidents (Beta) >> Incident Reports. Reported incidents can be filtered based on below options. Apply the required filters and Refresh. Priority – Low/ Medium/ High/ Highest Status – Open/ In Progress/ Resolved Type – General Inquiry/ Product Errors/ Customer Experience Issue Emo Signature drill down […]
To check the progress or statistics of the case management workflow, go to Cases >> Case Management. (In order to check statistics, workflow should be configured first. Please contact our engineering team to configure case management. Case Management can be renamed based on the organization’s requirements and can be used the same terminologies to keep […]
Anonymous responses option lets users to choose whether they want their respondents to be identified or not. This feature is most useful when sharing the Emotion Sensor® on email and collecting responses on KIOSK mode. Responses collected on KIOSK mode are anonymous by default. To learn more about KIOSK mode, please refer this article >> […]
Continuous responses option lets users to choose whether they want their respondents to respond continuously to a given Emotion Sensor®. This feature is most useful when sharing the Emotion Sensor® on email. When sharing Emotion Sensors® on email, respondents can be either tracked or not tracked. When Emoting type is selected as Continuous, it allows […]
