Contact lists in Comm-center

We can create user list/s for selected users in the Contact tab.To create a user list, Go to Contacts (1) tab in Comm-center Then a window pops-up and asks for login credentials as the Comm-center contains PII (Personally Identifiable Information). Select particular users (2) and Click ‘Save to list’(3) button. Then enter the List name […]

Manage Contacts in Comm-Center

Add/Edit/Delete user records To add a new record, click the ‘Add new record’ (2) button.Fill the fields in the ‘Add user’ window and click on the “Add user’ button. Click the ‘Delete selected record’ (3)button to delete the current user records in the contacts table. To edit a user record, select the user record and […]

User Profiles

Create user profiles  To create a new user account, go to User Management  in Settings menu. Click on Add User button. Enter the email of the user you wish to give access to the portal and hit Next. Enter User name (1), Password (2), (3). The email you entered above will appear on the Email […]

Enterprise Hierarchical (EH) View

Go to Enterprise Hierarchical view in Analyze in the main menu. Survey– Select the particular survey you need to view the report. Group By– Select the group which you want to show the data in showing graph. Change question– To change the question. Total responses– Showing how many responses are available for each group. Legend– […]

Show Enterprise Hierarchy Details in Emotion Sensor® Titles

Enterprise hierarchy details can show in the Emotion Sensor® title. These EH details are related to the user who is going to emote to the particular survey. Those EH data should be added inside the curly brackets {} as showing in the bellow. Those EH details should be similar to the Enterprise hierarchy excel sheet […]