Score Histogram report is used to view the Histogram chart of the Emotion Sensor® questions which has scores assigned. Score Histogram Report Navigation Go to the Dashboard and click on the Menu icon on the left side upper corner. Click on the Analyze, Score Analysis, and select Score Histogram. Add Widget Click on the filter […]
The swap feature used to load a new Emotion Sensor® for the previously loaded Emotion Sensor® URL. So the users can emote to another survey without loading a new short URL. Loads the first Emotion Sensor® using the short URL by clicking on the “eye” icon. Once users emote to this survey, go to the […]
Once an Emotion Sensor® is created, next step is to get responses. There are multiple ways to collect responses to an Emotion Sensor® Please refer below articles to collect responses based on your preferred choice; Sending Emotion Sensors® via Email Sending Emotion Sensors® via SMS Dynamic Group Deployment Embedding questions in Email Share Emotion Sensors® […]
Step 1 A complementary domain name whitelisting is included in the “Advanced+” package you have purchased. Once activated, your emailing domain will appear in the sender address section for the receiver. We recommend you activate this before sending large volumes as it improves your brand visibility across the board. Also, it will reduce spamming while […]
This article covers the steps you have to take in order launch an email marketing campaign. The relevant articles are also linked for each point, for easy reference. What is the Comm-center? Manage contacts Enter contacts by manually uploading customer data Enter contacts by bulk uploading customer data Create contact lists Create email templates Launch […]
We can add profile data fields manually. Go to Profile data fields (1) in Settings tab in Comm-center. Add new field To add a new field, click Add new record (2) (plus icon) on top bar. Field name : Add filed name to identify. Emo signature attribute: To make as emo signaure attribute. Survey visibility: […]
We can send reminder emails for given filters.refer EMAIL CAMPAIGN post to see how we can send an email campaignTo send an email, click on the campaign detail record. Then add filters from Filter (1) drop menu. refer CAMPAIGN STATUS article for more about campaign status Click ‘Compose’ (2) button. Click on ‘ Reminder ‘ […]
Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]
Create a user list or select a user to send an email campaign We can send an email campaign for created user lists or selected user/s from Contact list. Please refer to the article Contact lists in Comm-center for more information.If you want to send an email without creating a user list, you can select […]
Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensor® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click Username (4) and Unsubscribe link […]
