Pre-selected EH data on virtual pages

Virtual pages pre-selected for the loyalty users whose enterprise hierarchy data is already captured in the comm center. Virtual pages appear before the Emotion Sensor® questions. Virtual page preselections happens according to the following flows, Loyalty first and Enterprise hierarchy enabled surveys: The survey should have loyalty first feature and enterprise hierarchy enabled, as well […]

Duplicate an Emotion Sensor®

To duplicate a sensor within the same account, click on Duplicate surveyicon on sensor widget on My sensors page. Provide Name and URL for the new sensor and click on Duplicate.