AI can be a very important and helpful tool, in Emojot’s ORM the users have the ability to obtain AI Analysis done for each added location.
To prompt the AI analysis, in the “Review Rating Breakdown by Location” widget the user just needs to click the “Blub” icon to bring up the AI analysis drop-down as below:
The user has the ability to click on each of the items for the AI to start generating an analysis from the latest reviews for each location and there are 4 different types available:
- Overall Analysis – This provides an overall analysis of the selected location.
- Customer Behavior Analysis – This analyzes the customers’ behavior at the location.
- Customer Preference Analysis – The customers’ latest preferences are analyzed and shown from this analysis.
- Latest Customer Trends Analysis – Customer trends in recent times are analyzed from the reviews and shown.
All of these analyses also provide recommendations on how the reviews could be improved at the particular location as well.