Multiple portals are available under Emojot platform to cater different requirements. CX Portal Provides analytics specific to the account. CX portals are created upon client request, and once created, login credentials are provided. Access the CX Portal here >>> https://emojot.com/portal/ Reach Out Portal This portal is used when an admin wants to share an email/sms […]
“Employee Screening Flow” is introduced to maintain a safe workplace as employees return to work during the Covid-19 pandemic. This process screens, validates and traces employees who enter the facility. The flow consists of globally validated screening standards and AI based decision tree models and can be deployed very fast. First, an Emotion Sensor® (survey) […]
Score Segment Comparison reports can be used to compare multiple series of score segments. To access this report, scores should be assigned to responses. To learn how to assign scores to emoticons, please refer this article >> Scoring. To access this report, go to Analyze >> Score Segment Comparison Click on the downward arrow on […]
Score Histogram report is used to view the Histogram chart of the Emotion Sensor® questions which has scores assigned. Score Histogram Report Navigation Go to the Dashboard and click on the Menu icon on the left side upper corner. Click on the Analyze, Score Analysis, and select Score Histogram. Add Widget Click on the filter […]
This article covers the steps you have to take in order launch an email marketing campaign. The relevant articles are also linked for each point, for easy reference. What is the Comm-center? Manage contacts Enter contacts by manually uploading customer data Enter contacts by bulk uploading customer data Create contact lists Create email templates Launch […]
In this report, we can see the recent customer comments for the particular sensor and share these comments on social media. Go to Comments in Visualize menu. Then go to Infographic. Select an Emotion Sensor® from the Select survey(1) drop down menu. Generate Infographic To generate infographic. select the sentiment type as Positive (2), Negative […]
Word clouds can be generated based on text feedback given to an Emotion Sensor®. These are generated based on the relative importance of the words found in the comments. Businesses can easily identify the areas that needs to be improved at a glance using this capability. To access the report, go to Analyze >> Sentiment […]
This report provides the details, how users response/interact with the surveys in a particular account. Date Filter Filter out data using the date and time filter. Analytics Shows the summary of the users’ interaction and the status of surveys in a particular account. Survey List The survey list includes all the surveys in that account […]
Go to Enterprise Hierarchical view in Analyze in the main menu. Survey– Select the particular survey you need to view the report. Group By– Select the group which you want to show the data in showing graph. Change question– To change the question. Total responses– Showing how many responses are available for each group. Legend– […]
We can compare the responses of demographic questions and normal questions. Go to Demographic Analysis report under Analyze in the menu. Select the Emotion Sensor® and questions from the dropdown. To compare the responses of normal and demographic questions, click the Emote button and select questions from the dropdown.Then given responses are shown in the chart below. […]
