To upload bulk survey responses, the response upload configuration should be configured to the specific survey. Contact the Emojot technical team for this configuration. Go to Settings >> Response Upload. Select the specific survey from the survey drop down and then click on Download Template (1) to download the template for the specific survey. Add […]
If a respondent (user) wants to exercise their data rights with Emojot platform, the user can achieve this by sending a request through an Emotion Sensor® The link to the Emotion Sensor® > https://emojot.com/exerciserights Once the request is sent through the Emotion Sensor®, the Emojot security team (EST) will be notified about the request. Then […]
Create a user list or select a user to send an email campaign We can send an email campaign for created user lists or selected user/s from Contact list. Please refer to the article Contact lists in Comm-center for more information.If you want to send an email without creating a user list, you can select […]
To create an email template, go to Compose in Comm-center. Select Message type(1) as Email. To load an existing template, select the template from the drop-down in front of Template(2). Select the Emotion Sensor® from Survey to Embed(3) drop menu. Enter From email(4), From name(5), Reply-to(6) and Subject(7) of the email. A sample email body […]
Login to the Reachout portal and enter the email address or telephone number that you have to send an Emotion Sensor®.Login to Reachout portal by using below URL : https://emojot.com/emojotReachout/ Then the Emotion Sensor® will receive to the given contact email or telephone number. Submitted responses are captured under the given email or telephone number […]
To capture the user profile data, the user needs to submit his profile data through profile data capturing enabled Emotion Sensor® UI. The user can submit his profile data as Name, Telephone, Email address, Birthday and customized profile data. Then those data will appear in the Contacts tab in the Comm center.
To upload the customer data, go to the Contacts tab in Comm-center.Click ‘Choose CSV‘ (1) on the ‘Upload Customer data‘ text field.Then select the CSV file and Upload (3).The user email address or telephone number are required fields for upload customer data file. You can download the sample CSV file and change and follow the […]
To send an email with Emotion Sensor® embedding, go to Compose view in Comm- Center and click Embed tab. We can embed the Emotion Sensor® into the email in two ways. Embedding Emotion Sensor® URL Embedding Emotion Sensor® questions. Embedding Emotion Sensor® URL To embed sensor URL to the email, go to Embed and select sensor URL (This […]
To delete an Emotion Sensor®, click on Delete survey (1)icon on the survey widget on My Surveys page. Then click on the Delete button (2) on Delete survey dialog.
Log on to Emojot Reachout Portal via: https://emojot.com/emojotReachout/ and enter the unique code (reach out token)* to access the portal. Enter client’s email or telephone and click on Submit to share the Emotion Sensor®. These unique codes can be generated on request only. Content should be provided in order to draft the email/sms content.
