All you need to know about getting started on Emojot platform; Log into Emojot platform Login to the platform using this url: https://emojot.com/login Enter your username/password and hit Sign in to Dashboard. Home page view What you see on the home page, differs from your user role. Available user roles are; Administrator: Can access for […]
Multiple portals are available under Emojot platform to cater different requirements. CX Portal Provides analytics specific to the account. CX portals are created upon client request, and once created, login credentials are provided. Access the CX Portal here >>> https://emojot.com/portal/ Reach Out Portal This portal is used when an admin wants to share an email/sms […]
“Employee Screening Flow” is introduced to maintain a safe workplace as employees return to work during the Covid-19 pandemic. This process screens, validates and traces employees who enter the facility. The flow consists of globally validated screening standards and AI based decision tree models and can be deployed very fast. First, an Emotion Sensor® (survey) […]
*Will be mentioned as EH in the document for easy reference Capture Enterprise Hierarchy To capture EH of an Emotion Sensor®, enable the toggle in front of Enterprise Hierarchy capturing and select the relevant model from dropdown in front of Enterprise Hierarchy model in last step of survey creation (Publish step). *To enable this, an […]
The swap feature used to load a new Emotion Sensor® for the previously loaded Emotion Sensor® URL. So the users can emote to another survey without loading a new short URL. Loads the first Emotion Sensor® using the short URL by clicking on the “eye” icon. Once users emote to this survey, go to the […]
Virtual pages are pre-selected for the loyalty users (these users’ profile data are already captured) whose enterprise hierarchy data is already captured in the Comm-center. Virtual pages appear before the Emotion Sensor® questions. Virtual page preselections happens according to the following flows, Capture profile data first and Enterprise hierarchy enabled surveys: The survey should have […]
Once an Emotion Sensor® is created, next step is to get responses. There are multiple ways to collect responses to an Emotion Sensor® Please refer below articles to collect responses based on your preferred choice; Sending Emotion Sensors® via Email Sending Emotion Sensors® via SMS Dynamic Group Deployment Embedding questions in Email Share Emotion Sensors® […]
Step 1 A complementary domain name whitelisting is included in the “Advanced+” package you have purchased. Once activated, your emailing domain will appear in the sender address section for the receiver. We recommend you activate this before sending large volumes as it improves your brand visibility across the board. Also, it will reduce spamming while […]
This article covers the steps you have to take in order launch an email marketing campaign. The relevant articles are also linked for each point, for easy reference. What is the Comm-center? Manage contacts Enter contacts by manually uploading customer data Enter contacts by bulk uploading customer data Create contact lists Create email templates Launch […]
We can add profile data fields manually. Go to Profile data fields (1) in Settings tab in Comm-center. Add new field To add a new field, click Add new record (2) (plus icon) on top bar. Field name : Add filed name to identify. Emo signature attribute: To make as emo signaure attribute. Survey visibility: […]
