Create an Emotion Sensor®

To create a new survey, click New survey in the My surveyspage. Then enter Survey Name, Survey Title and the Short URL to access the sensor.This short URL helps the users to load the sensor. Then click Next. Type the question on Type your question here box. Type the answers below emojis. Click Next and […]

Create an Emotion Sensor® from Template

To create a sensor from existing template, click sensor Templates on My sensors page, and Select Category from dropdown menu. All the templates relevant to the selected category are shown. Click + ADD to enter Sensor name and URL and add.To preview the sensor, click on the template.

Import an Emotion Sensor® From an Import Code

To import an Emotion Sensor® from another account, click on Import survey on My Surveys page. To import an Emotion Sensor® from an import code, go to From Import Code tab. Enter the Import code (1) taken from the other account with a Name (2) and a URL (3) for the Emotion Sensor® and Import.

Export an Emotion Sensor®

To export a sensor to another account, click on Export survey icon on sensor widget on My surveyspage and get the unique code. Copy and paste it in a different account to get the selected sensor on that account. This code can be used only once within two hours.

Edit an Emotion Sensor®

To edit a sensor, click on Edit sensor icon on sensor widget on My sensors page. Sensor name, sensor title, type, short URL, questions, emotive themes, etc. can be changed from this. Once the editions are done, Update the sensor. When the sensor contains user emotes, it can be either archived or replaced.

SMS Template

Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensor® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click Username (4) and Unsubscribe link […]

Word Cloud Report

Word clouds can be generated based on text feedback given to an Emotion Sensor®. These are generated based on the relative importance of the words found in the comments. Businesses can easily identify the areas that needs to be improved at a glance using this capability. To access the report, go to Analyze >> Sentiment […]