All you need to know about getting started on Emojot platform; Log into Emojot platform Login to the platform using this url: https://emojot.com/login Enter your username/password and hit Sign in to Dashboard. Home page view What you see on the home page, differs from your user role. Available user roles are; Administrator: Can access for […]
Engagement alerts used to inform the client when they have unsatisfied users. Using the engagement rules, the client gets an email or an SMS when their users react to an unsatisfied response. Add Engagement rule <?xml version=”1.0″ encoding=”UTF-8″?><cepRules> <cepRule id=”1″ timeWindow=”5″> <params> <param> <name>percepticDrillDown</name> <operator>eq</operator> <value>”q5628″</value> </param> <joinOperator>and</joinOperator> <joinParam> <derivedValue>emoteNumericValue</derivedValue> <operator>gd</operator> <value>0</value> </joinParam> </params><engagementActions> <action> <type>email</type> <data> <to>hirushi@emojot.com</to> <subject>You have an Unsatisfied Customer at ………| Emojot</subject> […]
To engage with the emoter (respondent) based on the emote (response), the user has to add Engagement rule to the Emotion Sensor®. To create an engagement rule navigate to Engagement rules in the Dashboard. Add Engagement Rule Go to the dashboard Menu, navigate to Engage, Engagement rules. Add a rule name, rule content and click […]
