This report provides the details, how users response/interact with the surveys in a particular account. Date Filter Filter out data using the date and time filter. Analytics Shows the summary of the users’ interaction and the status of surveys in a particular account. Survey List The survey list includes all the surveys in that account […]
Engagement alerts used to inform the client when they have unsatisfied users. Using the engagement rules, the client gets an email or an SMS when their users react to an unsatisfied response. Add Engagement rule <?xml version=”1.0″ encoding=”UTF-8″?><cepRules> <cepRule id=”1″ timeWindow=”5″> <params> <param> <name>percepticDrillDown</name> <operator>eq</operator> <value>”q5628″</value> </param> <joinOperator>and</joinOperator> <joinParam> <derivedValue>emoteNumericValue</derivedValue> <operator>gd</operator> <value>0</value> </joinParam> </params><engagementActions> <action> <type>email</type> <data> <to>hirushi@emojot.com</to> <subject>You have an Unsatisfied Customer at ………| Emojot</subject> […]
Go to the dashboard Menu and click on the Analyze, Basic Reports, and select Timeline And Pulse Meter. Select Analytic type as Pulse meter or Timeline from the drop-down, after selecting surveys you can’t change the Analytic type. If you want to change the analytics type remove the selected surveys and change the type and […]
Basic Reports contains three reports, which use to analyze data. The following reports contain under the Basic Reports. Tabular And Pie Charts (Previously known as Cross Sensor Comparison) Count And Ranking (Previously known as Cross Sensor Single Theme) Timeline And Pulse Meter (Previously known as Cross Sensor Multiple Theme) Navigation Go to the dashboard, click […]
Go to the dashboard Menu and click on the Analyze, Basic Reports and select Count And Ranking. Charts will appear only for the surveys which have the same emotive themes. Select surveys that contain the same emotive themes from the Surveys dropdown. Add filters that you want to add for the chart. Select the chart […]
Go to the dashboard Menu and click on the Analyze, Basic Reports and select Tabular And Pie Charts. Emolytics Criteria Select one or more surveys from the Select surveys section and add other filters that you want to add for the data and select Display Mode as Table or Pie and click on the Refresh […]
Respondent Journey capability provided by Emojot platform plays a huge role when identifying respondents’ behavior in granular level. Respondent’s journey can be viewed on Comm-center as well as under Comment Categories and Sentiment report. Go to Comm-center and click on the heartbeat icon on the contacts table. To view the Respondent Journey, first unmask PII […]
Emotive timeline is a graphical way of displaying how emotes (responses) were captured in chronological order. Question – the question selected from the Emotion Sensor® Period – there are three options available under this Daily – daily view of the data Monthly – monthly view of the data Zoomable – this view can be drilled […]
Tabular Responses allows you to view and filter out all the responses accordingly depending on the questions and responses. Lets get into how you can go through the categorized responses that you receive from your Sensor in a Tabular format. Tabular View Below you can see a sample view of what you can expect once […]
Pie Chart Responses allows you to view and filter out all the responses accordingly by questions while gaining a quick understanding. Lets get into how you can go through the categorized responses that you receive from your Sensor in illustrious Pie charts. Pie Chart View Below you can see a sample view of what you […]
