There are 3 types of status available in SMS campaigns. All: To see all types of status for sent SMSs. Responded: To see responded user details who is submitted emotes from Emotion Sensors® for received SMSs Not responded: To see user details who has not responded for the embedded Emotion Sensors® by submitting emotes.
There are 8 types of status available in the email campaign. We can send the emails and check campaign details by filtering data from these statuses. Kindly note the responded status is not applicable for email marketing campaigns. All: To see all user status for sent emails. Delivered: To see only delivered user details for […]
Respondent Journey capability provided by Emojot platform plays a huge role when identifying respondents’ behavior in granular level. Respondent’s journey can be viewed on Comm-center as well as under Comment Categories and Sentiment report. Go to Comm-center and click on the heartbeat icon on the contacts table. To view the Respondent Journey, first unmask PII […]
