monthly view - Help Portal

Incident Reports

Posted on by Emojot

To check the analytics of the reported incidents, go to Incidents (Beta) >> Incident Reports. Reported incidents can be filtered based on below options. Apply the required filters and Refresh. Priority – Low/ Medium/ High/ Highest Status – Open/ In Progress/ Resolved Type – General Inquiry/ Product Errors/ Customer Experience Issue Emo Signature drill down […]

Emotive timeline

Posted on by Emojot

Emotive timeline is a graphical way of displaying how emotes (responses) were captured in chronological order. Question – the question selected from the Emotion Sensor® Period – there are three options available under this Daily – daily view of the data Monthly – monthly view of the data Zoomable – this view can be drilled […]