question - Help Portal

Engagement Alerts

Posted on by Emojot

Engagement alerts used to inform the client when they have unsatisfied users. Using the engagement rules, the client gets an email or an SMS when their users react to an unsatisfied response. Add Engagement rule <?xml version=”1.0″ encoding=”UTF-8″?><cepRules> <cepRule id=”1″ timeWindow=”5″> <params> <param> <name>percepticDrillDown</name> <operator>eq</operator> <value>”q5628″</value> </param> <joinOperator>and</joinOperator> <joinParam> <derivedValue>emoteNumericValue</derivedValue> <operator>gd</operator> <value>0</value> </joinParam> </params><engagementActions> <action> <type>email</type> <data> <to>hirushi@emojot.com</to> <subject>You have an Unsatisfied Customer at ………| Emojot</subject> […]

Page / Question Clone

Posted on by Emojot

We can make duplicate pages and questions by this clone feature. Page Clone To make clone pages, go to Page setting in the Design step of sensor creation. Then click Clone. All the features are cloned into a new page except the “Skip Logic” section. Question Clone To make clone questions, go to Question settings […]

Question Settings

Posted on by Emojot

Multiple options are available on Emojot dashboard to make an Emotion Sensor® unique and interesting. Go to Edit survey and move to Design step. Click on the cogwheel icon on the right corner of the question and go to Settings. This opens up the Question Settings window below. To show/hide emojis, enable/disable this toggle. To […]

Emotion Pulse Meter

Posted on by Emojot

Emotion pulse meter breaks down the emotes (responses) of the selected question in a particular Emotion Sensor® Emotion pulse meter for above question is as follows. Labels can be added to identify the emotes (responses) so the reports won’t look cluttered if the answers to the questions are lengthy. Go to edit Emotion Sensor® and […]

Demographics

Posted on by Emojot

When demographic questions are added to the Emotion Sensors® those questions can be used to cross analyze the data in other questions of the same Emotion Sensor®. Question – question that needs to be cross referenced with the demographic question Demographic – demographic question To make the questions demographic type, please refer this article >> […]

Answer Piping

Posted on by Emojot

Answer piping is an interesting feature introduced by Emojot. Emotion Sensor® UI page content can be dynamically generated based on the responses given in the previous survey question pages. The same capability can be used to display the responses given by respondents to review the responses they have given before submitting the sensor. This capability […]