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Tag: loyalty sign up

  • loyalty sign up

Data Protection and Privacy on the Emojot Platform

Posted on by Emojot

Last Updated: February 2023 The Emojot platform plays a role as a data controller of its own data and as a data processor of customer data. Emojot has adopted the EU GDPR definitions (Article 4), which specifies that a data controller is an entity (person, organization, etc.) that determines the why and the how for […]

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Posted in Data Protection & Privacy, PoliciesTagged access control, access data, access management, automated actions, capture respondents history, customer identity, data, data breaches, data collection, data controller, data encryption, data processor, Data Protection & Privacy, data storage, enterprise data, explicit consent, explicit content, governance, loyalty, loyalty attributes, loyalty sign up, loyalty user fields, object, personal data, Personally identifiable information, pii, PII restriction, portability, privacy, profiling, protection, restrict, restriction, security, security monitoring, survey, survey dataLeave a Comment on Data Protection and Privacy on the Emojot Platform

Engagement Alerts

Posted on by Emojot

Engagement alerts used to inform the client when they have unsatisfied users. Using the engagement rules, the client gets an email or an SMS when their users react to an unsatisfied response. Add Engagement rule <?xml version=”1.0″ encoding=”UTF-8″?><cepRules>   <cepRule id=”1″ timeWindow=”5″>      <params>         <param>            <name>percepticDrillDown</name>             <operator>eq</operator>            <value>”q5628″</value>          </param>         <joinOperator>and</joinOperator>         <joinParam>            <derivedValue>emoteNumericValue</derivedValue>            <operator>gd</operator>             <value>0</value>         </joinParam>      </params><engagementActions>         <action>            <type>email</type>            <data>               <to>hirushi@emojot.com</to>               <subject>You have an Unsatisfied Customer at ………| Emojot</subject> […]

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Posted in EngageTagged add engagement alert, download, download report, edit, edit loyalty, email, emo signature, emo signature attribute, emoter journey, emoter responses, emotion, emotion sensor, emotive timeline, engage, engagement, engagement alert, engagement rule, enterprise data, enterprise hierarchy, export, filter, incident resolution, loyalty, loyalty attributes, loyalty sign up, loyalty user fields, perceptic drill down, question, question numbers, questions, receive alert, refresh, resolution progress, respondent, respondents, responses, save, send, send email, send sms, SMS, survey question, trigger on action, unhappy customers, unsatisfied, user detailsLeave a Comment on Engagement Alerts

Capture contacts into Comm-center from Reachout portal

Posted on by Emojot

Login to the Reachout portal and enter the email address or telephone number that you have to send an Emotion Sensor®.Login to Reachout portal by using below URL : https://emojot.com/emojotReachout/ Then the Emotion Sensor® will receive to the given contact email or telephone number. Submitted responses are captured under the given email or telephone number […]

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Posted in Create, Deploy, OtherTagged add loyalty, add loyalty message, capture loyalty first, capture profile data first, comm center, contact, customer, data, edit loyalty, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, my profile, profile, profile data capturing, profiling, reachout, send, uplaod, user, user profile dataLeave a Comment on Capture contacts into Comm-center from Reachout portal

Capture contacts into Comm-center from Emotion Sensor® UI.

Posted on by Emojot

To capture the user profile data, the user needs to submit his profile data through profile data capturing enabled Emotion Sensor® UI. The user can submit his profile data as Name, Telephone, Email address, Birthday and customized profile data. Then those data will appear in the Contacts tab in the Comm center.

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Posted in Create, Deploy, OtherTagged add loyalty, add loyalty message, capture loyalty first, capture profile data first, comm center, contact, customer, data, edit loyalty, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, my profile, profile, profile data capturing, profiling, reachout, send, uplaod, user, user profile data, user profile data capturingLeave a Comment on Capture contacts into Comm-center from Emotion Sensor® UI.

Enter contacts into Comm-center by uploading customer data

Posted on by Emojot

To upload the customer data, go to the Contacts tab in Comm-center.Click ‘Choose CSV‘ (1) on the ‘Upload Customer data‘ text field.Then select the CSV file and Upload (3).The user email address or telephone number are required fields for upload customer data file. You can download the sample CSV file and change and follow the […]

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Posted in Create, Deploy, OtherTagged add loyalty, add loyalty message, capture loyalty first, capture profile data first, comm center, contact, customer, data, edit loyalty, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, my profile, profile, profile data capturing, profiling, reachout, send, uplaod, user, user profile data, user profile data capturingLeave a Comment on Enter contacts into Comm-center by uploading customer data

Profile Data Capturing

Posted on by Emojot

Profile Data Capturing To collect details of the emoters (respondents), enable the Profile data capturing toggle in Publish step of sensor creation. Enabling this opens another option below Profile data fields. Tick the fields that should be used to capture the details of the emoters. *At least one unique field (telephone/email) should be selected to […]

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Posted in Create, DeployTagged add loyalty, add loyalty message, capture loyalty first, capture respondents history, comm center, comm centre, edit, edit loyalty, email, emo signature, emo signature attribute, emosignature, emoter, emoter journey, emotion sensor, enterprise data, Enterprise Hierarchical, enterprise hierarchy, enterprise hierarchy enabled surveys, field, fields, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, my profile, name, profile, profile data capturing, profiling, respondent, respondents, sensor, settings, survey visibility, telephone, user, user name, user profile data, username, usersLeave a Comment on Profile Data Capturing

Save Responses on Emotion Sensors®

Posted on by Emojot

Emotion Sensors® have the capability to save the entered response before submitting. This capability saves respondents valuable time as they can respond to the same sensor multiple times without loosing previously given responses. This capability can be enabled with the support from the engineering team at Emojot. For this feature work smoothly, user profile data […]

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Posted in Create, DeployTagged add loyalty, add loyalty message, browsers, capture loyalty first, capture profile data first, edit loyalty, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, my profile, profile, profile data capturing, profiling, respondent, responses, restore data, restore previous responses, save and continue, save responses, save responses on data, user, user details, user name, user profile data, user profile data capturing, username, usersLeave a Comment on Save Responses on Emotion Sensors®

Kiosks

Posted on by Emojot

Kiosk mode allows multiple users to emote (respond) using the same device. Each emote (respond) is considered as an emote (respond) by a different emoter (respondent). Kiosk are used when emotes (responses) are collected using a tablet or any other common device. Hospitals, factories, restaurants are such examples. Allow Kiosk To enable the kiosk mode, […]

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Posted in Create, DeployTagged add loyalty, add loyalty message, capture loyalty first, capture profile data first, edit loyalty, kiosk, kiosk app, kiosk mode, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, multiple respondents, my profile, one device, Personally identifiable information, profile, profile data capturing, profiling, survey kiosk, user, user details, user name, user profile data, user profile data capturing, username, usersLeave a Comment on Kiosks

GDPR Compliant Cookie Consent Banner

Posted on by Emojot

We process your browsing data and use cookies and other identifiers which are necessary for the functioning of this site and required to achieve the purposes described in our Cookie Policy. Please read our Data Protection & Privacy Policy to find out how we process the data collected. You accept the use of cookies or other identifiers […]

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Posted in Data Protection & PrivacyTagged access control, access data, access management, automated actions, capture respondents history, customer identity, data, data breaches, data collection, data controller, data encryption, data processor, data storage, enterprise data, explicit consent, explicit content, governance, loyalty, loyalty attributes, loyalty sign up, loyalty user fields, object, personal data, Personally identifiable information, pii, PII restriction, portability, privacy, profiling, protection, restrict, restriction, security, security monitoring, survey, survey data, web interfaceLeave a Comment on GDPR Compliant Cookie Consent Banner

Response Upload

Posted on by Emojot

To upload bulk survey responses, the response upload configuration should be configured to the specific survey. Contact the Emojot technical team for this configuration. Go to Settings >> Response Upload. Select the specific survey from the survey drop down and then click on Download Template (1) to download the template for the specific survey. Add […]

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Posted in CreateTagged add loyalty, add loyalty message, browsers, capture loyalty first, capture profile data first, edit loyalty, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, my profile, profile, profile data capturing, profiling, respondent, responses, restore data, restore previous responses, save and continue, save responses, save responses on data, user, user details, user name, user profile data, user profile data capturing, usernameLeave a Comment on Response Upload

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