Once an Emotion Sensor® is created, next step is to get responses. There are multiple ways to collect responses to an Emotion Sensor® Please refer below articles to collect responses based on your preferred choice; Sending Emotion Sensors® via Email Sending Emotion Sensors® via SMS Dynamic Group Deployment Embedding questions in Email Share Emotion Sensors® […]
In this report, we can see the recent customer comments for the particular sensor and share these comments on social media. Go to Comments in Visualize menu. Then go to Infographic. Select an Emotion Sensor® from the Select survey(1) drop down menu. Generate Infographic To generate infographic. select the sentiment type as Positive (2), Negative […]
To share the sensor with others on different social networks, go to Publish step on sensor creation and enable the Social sharing toggle. When this is enabled, it allows to select the channels that sensor can be shared. Tick the boxes before the icons to add different social networks like Facebook, Twitter, Viber and WhatsApp. […]
