State Navigation


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Go to the dashboard Engage, Emoter Journey Designer section.

Add Journey State

Provide a journey name in the Journey name (Required) filed. Then click on the Add journey state and provide a state name in the Journey state name(Required) and select a survey from the dropdown. Then click on the Add state button. The 1st state gets added to the journey. Likewise, add two or more states to the journey.

After adding states click on the Add Transition. Then the transition configuration window gets open. Select the transition type as State navigation. Select the next state from the Next state dropdown. (This dropdown contains all the states that you have created for the particular journey).

Transition time contains two options,

On next visit: If you select on next visit, this state transition works when user loads the particular survey after visiting once.

Instant: If you select Instant, this state transition work at the same time when you load the survey

Trigger on: also contains two options, Any emote combination and condition.

Any emote combination: If you select any emote combination, the state transition happens when the user clicks on any response(emote) in the survey.

Condition: If you select condition, it allows you to add logical conditions to trigger on for the selected question and the response in that particular survey.

After configuring the transition for the state click on the ADD button to add this to the journey.

After adding transitions click on the Save button to save the journey. Saved journeys will appear in the Current journey. To access the particular journey copy and paste the URL on the browser. Users can edit and delete the current journey.

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