If a respondent (user) wants to exercise their data rights with Emojot platform, the user can achieve this by sending a request through an Emotion Sensor®
The link to the Emotion Sensor® > https://emojot.com/exerciserights
Once the request is sent through the Emotion Sensor®, the Emojot security team (EST) will be notified about the request. Then the EST will view the request and change the state of the ticket to open and the user will be receiving an email with an Emotion Sensor® to respond request PII data. The users are given a time period of 60 days and if the users do not respond, the request will be unattended by the EST and the request will be automatically cancelled.
Once the user respond to the Emotion Sensor® with more information, the EST notifies the organization who holds the data records of the particular user. At this moment, the user will be notified with an email that the consent request is pending. While the data control organization reviews the request, the user will be notified with the status as well.
If the data control organization grants the consent to proceed with the user request, the user will be notified that the consent is successful. Then the EST checks whether the request can be completed within 30 days or not. If the data control organization does not grant consent to proceed, the user will be notified that the consent is unsuccessful. Then the data rights request does not proceed further.
If the request can be completed within 30 days, the user will be notified that the request is processing. If the request takes more than 30 days to complete, the user will be notified that the processing will be delayed.
Once the request is completed, the user will be notified that the request is completed.