To upload the customer data, go to the Contacts tab in Comm-center.
Click ‘Choose CSV‘ (1) on the ‘Upload Customer data‘ text field.
Then select the CSV file and Upload (3).
The user email address or telephone number are required fields for upload customer data file.
You can download the sample CSV file and change and follow the same format as in the sample file.
To download the sample CSV, Click on Download sample csv (2) in
Upload Customer data.
The following image shows how the downloaded csv file looks.
Once the contact information are added to the csv file, save it with a suitable name and save as csv. It is recommended to add a maximum of 5,000 records per file when uploading contacts to Emojot Comm-center.
Then click on Choose CSV (1) select the saved csv file and click on Upload.
To learn how to create lists with the contacts you just uploaded, please refer to this article: User lists in Comm-center.