Master Skin

Edit the following skin and assign the same to the sensor when you want to change the “look and feel” of the sensor. This article provides details about how to change the sensor ui in code level. Each class is explained below so you can change the colors, font sizes, images, etc. accordingly. To know […]

Pre-selected EH data on virtual pages

Virtual pages are pre-selected for the loyalty users (these users’ profile data are already captured) whose enterprise hierarchy data is already captured in the Comm-center. Virtual pages appear before the Emotion Sensor® questions. Virtual page preselections happens according to the following flows, Capture profile data first and Enterprise hierarchy enabled surveys: The survey should have […]

Email Marketing Campaigns

This article covers the steps you have to take in order launch an email marketing campaign. The relevant articles are also linked for each point, for easy reference. What is the Comm-center? Manage contacts Enter contacts by manually uploading customer data Enter contacts by bulk uploading customer data Create contact lists Create email templates Launch […]

360-Degree Feedback Analytics

Once the 360-Degree Feedback Roll-out is done, next step is to check the necessary analytics. Go to Analyze >> Score Overview >> 360 Overview Select the 360-degree feedback survey from the drop-down in front of Survey To create segments, choose the relevant questions from the drop-down in front of Question and hit Add. Use appropriate […]

Integrate an Emotion Sensor® on WordPress

To do the integrations on WordPress, first subscribe to API. Please refer this article to learn how to do it. Click on the Share icon on sensor widget and go to WordPress tab. Select the Burst as Display mode.* Select the size of the burst from the dropdown in front of Button size.** Select the […]

Integrate an Emotion Sensor®

Subscribe to API An Emotion Sensor® can be integrated in different ways to get responses. Integrations can be done on Twitter, Facebook, HTML and WordPress. To do the integrations on HTML and WordPress, first subscribe to API. to do this, click on the Share icon on sensor widget on My Surveys page. Go to the […]