Emojot Portals

Multiple portals are available under Emojot platform to cater different requirements. CX Portal Provides analytics specific to the account. CX portals are created upon client request, and once created, login credentials are provided. Access the CX Portal here >>> https://emojot.com/portal/ Reach Out Portal This portal is used when an admin wants to share an email/sms […]

Employee Screening Flow

“Employee Screening Flow” is introduced to maintain a safe workplace as employees return to work during the Covid-19 pandemic. This process screens, validates and traces employees who enter the facility. The flow consists of globally validated screening standards and AI based decision tree models and can be deployed very fast. First, an Emotion Sensor® (survey) […]

Enterprise Hierarchy

*Will be mentioned as EH in the document for easy reference Capture Enterprise Hierarchy To capture EH of an Emotion Sensor®, enable the toggle in front of Enterprise Hierarchy capturing and select the relevant model from dropdown in front of Enterprise Hierarchy model in last step of survey creation (Publish step). *To enable this, an […]

Swap Emotion Sensors®

The swap feature used to load a new Emotion Sensor® for the previously loaded Emotion Sensor® URL. So the users can emote to another survey without loading a new short URL. Loads the first Emotion Sensor® using the short URL by clicking on the “eye” icon. Once users emote to this survey, go to the […]

Pre-selected EH data on virtual pages

Virtual pages are pre-selected for the loyalty users (these users’ profile data are already captured) whose enterprise hierarchy data is already captured in the Comm-center. Virtual pages appear before the Emotion Sensor® questions. Virtual page preselections happens according to the following flows, Capture profile data first and Enterprise hierarchy enabled surveys: The survey should have […]

Reminder Email Campaign

We can send reminder emails for given filters.refer EMAIL CAMPAIGN post to see how we can send an email campaignTo send an email, click on the campaign detail record. Then add filters from Filter (1) drop menu. refer CAMPAIGN STATUS article for more about campaign status Click ‘Compose’ (2) button. Click on ‘ Reminder ‘ […]

SMS Campaign

Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]