We can add loyalty fields manually. Go to Loyalty fields (1) in Settings tab in Comm-center. Add new field To add a new field, click Add new record (2) (plus icon) on top bar. Field name : Add filed name to identify. Emo signature attribute: To make as emo signaure attribute. Survey visibility: To show […]
We can send reminder emails for given filters.refer EMAIL CAMPAIGN post to see how we can send an email campaignTo send an email, click on the campaign detail record. Then add filters from Filter (1) drop menu. refer CAMPAIGN STATUS article for more about campaign status Click ‘Compose’ (2) button. Click on ‘ Reminder ‘ […]
Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]
Create a user list or select a user to send an email campaign We can send an email campaign for created user lists or selected user/s from Contact list.Refer USER LISTS IN COMM-CENTER for more info.If you want to send an email without creating a user list You can select the users from the Contact […]
Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensor® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click Username (4) and Unsubscribe link […]
Create an email template To create an email template, go to Compose in Comm-center. Select Message type(1) as Email. To load an existing template, select the template from the drop-down in front of Template(2). Select the Emotion Sensor® from Survey to Embed(3) drop menu. Enter From email(4), From name(5), Reply-to(6) and Subject(7) of the email. […]
Create user profiles To create a new user account, go to User Management in Settings menu. Enter User name, Password, Email and Select the User role from the User role drop menu. There are 6 different user roles in the system, each role has a different set of privileges. So the user access to system […]
To delete an Emotion Sensor®, click on Delete survey (1)icon on the survey widget on My Surveys page. Then click on the Delete button (2) on Delete survey dialog.
