Email Marketing Campaigns

This article covers the steps you have to take in order launch an email marketing campaign. The relevant articles are also linked for each point, for easy reference. What is the Comm-center? Manage contacts Enter contacts by manually uploading customer data Enter contacts by bulk uploading customer data Create contact lists Create email templates Launch […]

Send email reminders manually

We can send reminder emails for given filters.refer EMAIL CAMPAIGN post to see how we can send an email campaignTo send an email, click on the campaign detail record. Then add filters from Filter (1) drop menu. refer CAMPAIGN STATUS article for more about campaign status Click ‘Compose’ (2) button. Click on ‘ Reminder ‘ […]

SMS Campaign

Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]

SMS Template

Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensor® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click Username (4) and Unsubscribe link […]

User Profiles

Create user profiles  To create a new user account, go to User Management  in Settings menu. Click on Add User button. Enter the email of the user you wish to give access to the portal and hit Next. Enter User name (1), Password (2), (3). The email you entered above will appear on the Email […]