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This article is a user guide created to help understand and effectively use Emojot’s Social Listening and Tracking. All of the relevant articles have been linked to each topic for easy reference. Pre-configuration First, you have to provide the brand, competitors, and relevant keywords, as well as the desired channels ...

In Emojot’s ORM, there is a comprehensive list of filtering features provided to help you sort through the various review channels and sentiments. Let’s have a look at how you can effectively use the filters to your advantage. The filter section is on the top right-hand corner of the view ...

Engaging with and maintaining online reviews is pivotal for any brand. Each response reflects the brand's dedication to its customers, demonstrating attentiveness and commitment to improvement. In an age where online perceptions can dictate consumer choices, managing reviews is not just about addressing concerns—it's about showcasing brand integrity, building trust, ...

The Review Insights in Emojot Online Reputation Management (ORM) platform provides various features to analyze and manage your online reviews. Let's explore each analytics feature in detail. Applied Filters At the top of the page, you can view the currently applied filters. This section displays all the filters that have ...

This article is a user guide created to help understand and effectively use Emojot's Online Reputation Management solution. All of the relevant articles have been linked to each topic for easy reference. Review Listing and Monitoring - This takes you to all the aggregated reviews from various review channels of ...

Ticketing is essential for efficient review handling. They centralize feedback management, ensuring timely response and resolution. By creating tickets for each review, businesses can streamline workflows, assign tasks, and track progress, leading to improved customer satisfaction. Ticket Creation The ticket creation button will only be visible to users with admin ...