This article is a user guide created to help understand and effectively use Emojot’s Online Reputation Management solution. All of the relevant articles have been linked to each topic for easy reference.
- Review Listing and Monitoring – This takes you to all the aggregated reviews from various review channels of the related locations.
- Review Insights – Contains all the analytics related to all available reviews.
- Ticket Handling – Dashboard to manage all ticketed reviews that need attention.
- Review Request Campaigns – Communication center to contact clients/customers for review requests.
You can go through the guides related to each section linked below:
- Review Monitoring & Replying:
- Review Insights:
- Ticket Handling