Experience Management (XM)
Skip-logic Visualizer
Emojot sensors™ support diverse scenarios with simple to complex skip logics. in this release we have introduced the capability to visualize skip logic flows of Emotion Sensors™ with a single click. This helps the orchestrators to get an overall picture of the sensor behaviour while minimising the effort and human-errors in the configurations.
Reminder Campaign Configuration
Sending regular reminders for email campaigns is a headache for most of the campaign orchestrators! We thought a bit of smart automation can help you in this. You can now schedule the automatic reminders when launching an email campaign. The target receivers, reminders times can be precisely configured when scheduling the reminders.
Workflow Management (WFM)
Complex Data Structure Support for Custom Fields
Structuring data is crucial for any enterprise when implementing their workflows. We have revamped our custom field support by extending it from simple key-value pair based data structures to more complex nested object type structures. Enterprises can now map their complex workflow requirements to Emojot’s WFM with ease!
Analytics & Business Intelligence (ABI)
Custom Role Based Access Controlling for CX Portal
Role based access controlling plays a vital role in most of the digital transformation projects. We have revamped the access controlling component, by enabling custom roles to support complex access controlling scenarios.
Bug fixes, UI/UX, and performance improvements
Platform optimizations and security enhancements