Experience Management (XM) Url based auto profile details submission for custom unique loyalty fields We have improved the automatic respondent profile association to Emojot Sensors for our omni channel deployment methods. Workflow Management (WFM) Workflow UI designer – Phase 1 With this release we have introduced the phase 1 of Emojot WFM platform’s visual designer. […]
Experience Management (XM) Skip-logic Visualizer Emojot sensors™ support diverse scenarios with simple to complex skip logics. in this release we have introduced the capability to visualize skip logic flows of Emotion Sensors™ with a single click. This helps the orchestrators to get an overall picture of the sensor behaviour while minimising the effort and human-errors […]
User Management Revamped User Management Flow Is User management a pain in your digital transformation project? Are you struggling to control access in your multi-tenant deployments? With Emojot’s user management capability, this will be yet another efficient task in your journey! We have significantly revamped the entire User Management flow to improve the end-user experience. […]
Emotion Sensors™ Extend sensor profile lookup to support multiple profile fields Respondent profiles can be looked up with a unique key (Email, Mobile Number or other custom unique key) and loaded into the Emotion Sensors. With this release, we have implemented custom validations into that which will give you the flexibility to execute your own […]
Emotion Sensors™ User profile context (Enterprise Hierarchy) based actions in the Emotion Sensors™ Now, admins can define rules to disable the questions/ comment fields based on the respondent’s profile context. These personalisation actions are activated after the sensor is loaded and profile data are keyed in. This is an extension to Emojot’s unique brand personalization […]
Sensor UI Preview option for media file upload through Emotion Sensors™ With this release, a new sophisticated feature is introduced to the Emotion Sensors™. Admins can define the response palettes in such a way that the respondents can see different response palettes based on their deployment context. This capability comes in handy when the same […]
Salesforce Integration With this release, Salesforce integration capabilities are introduced to Emojot platform. Users can synchronize data into inbuilt and custom Salesforce objects in real-time. Organizations can map Emojot’s survey data with their own object fields and even merge survey fields when syncing.
Sensors Improvements to file upload capability Emojot recently introduced file uploading capability from sensors. If a respondent has selected a file(s) and not uploaded, it is highlighted and the respondent cannot proceed to the next page. This will ensure respondent will always upload the selected file(s) when response is submitted. Forward Enterprise Hierarchy values (context […]
Sensors File upload through Emotion Sensors™ With this release, we have introduced the capability to upload files through Emotion Sensors. This can be applicable in various use cases such as; Uploading images to provide evidence/context to CX sensor responses Images and supporting documents as evidence in audit/compliance processes Uploading feedback in voice clips Uploading screenshots […]
Emotion Sensors™ Save & continue responses With this release, a new capability is introduced which allows respondents to save the survey and come back later to finish their response. Respondents can pause and save the responses at any given time. When they return, they have the option to either resume or to restart the survey […]
