Word Cloud Report With this release, the ability to generate word clouds based on text feedback given to an Emotion Sensor® is introduced. These are generated based on the relative importance of the words found in the comments. Businesses can easily identify the areas that needs to be improved at a glance using this capability. […]
Incidents Management We are happy to announce the rollout of our Incidents Management Solution (Beta version). Our clients can now demonstrate to their customers in a very personal manner that their customers’ feedback is important, by resolving their issues in a systematic and timely manner. Employees can create tickets to follow up on customer feedback […]
Product & Feature Highlights Download the 360-degree performance report as an Excel With this release, organizations can download response rates onto an Excel in different formats such as evaluator wise, subject wise as well as individual user wise. These response rates can be monitored in realtime to take necessary actions to improve overall response rates. […]
Product & Feature Highlights Upgrades to histogram report With this release, histogram report is upgraded in many ways such as percentage view, tabular view of score frequency bands, etc. These improvements provide more insights and users can spot issues at a glance. Improvements to Score Overview Report Hide column option Score Overview report is capable […]
Product & Feature Highlights Score Histogram Report A new report has been introduced to visualize response score frequencies as a histogram. This can be applied for survey campaigns like GHQ12. Comm – Center Improvements User Creation Now new users can easily be added to Comm-center from a UI form. Campaign Filtering Built-in filter to list […]
Product & Feature Highlights Option to share Score Overview report With this release, the capability to share the Score Overview report via email is introduced. The same report can be shared individually or as an aggregated overview report depending on orchestrators’ choice. Improvements to the 360-degree feedback mechanism Multi-evaluator list support for the 360-degree feedback […]
