Terms of Service

Last Updated: May 2020 These Terms may be updated from time to time as explained in Section 12.4. We encourage you to refer to these Terms regularly to ensure your compliance. They are always found at www.emojot.com/tnc. If a valid license agreement exists between you and Emojot, those terms take precedence over these Terms. 1 […]

Capture Contacts into Comm-center

Upload customer data To upload the customer data, go to the Contacts tab in Comm-center.Click ‘Choose CSV‘ (1) on the ‘Upload Customer data‘ text field.Then select the CSV file and Upload (3).The user email address or telephone number are required fields for upload customer data file. You can download the sample CSV file and change […]

Loyalty records update on Enterprise Hierarchy data changes

The loyalty records update when the user has submitted different enterprise data from Emotion Sensor® UI. To update new data in loyalty records, Submit loyalty data(1) as already captured in the Comm-center and submit enterprise data (2) from virtual pages in Emotion Sensor®. Then go to Comm-center and search loyalty record. Add enterprise hierarchy fields […]

Individual Responses

To view individual responses given to surveys, go to Visualize > Individual Responses. Select survey – Select the Emotion Sensor® you want to view the responses from the drop-down Question– Questions of the survey (This could be either All or questions can be selected manually) Emotes – Either all emotes or first/last emote submitted by […]

Enterprise Data Upload

To add enterprise data into analytics, Enterprise Data should be uploaded first. Go to Settings >> Enterprise Data Upload. Add enterprise metric with data Enter Metric name(1) for Name field. Select Type(2) and enter the Parameter name(3) for the selected type. And select value type from Type (4) drop menu. Select Period (5) as Daily […]