Emojot Portals

Multiple portals are available under Emojot platform to cater different requirements. CX Portal Provides analytics specific to the account. CX portals are created upon client request, and once created, login credentials are provided. Access the CX Portal here >>> https://emojot.com/portal/ Reach Out Portal This portal is used when an admin wants to share an email/sms […]

Word Cloud Report

Word clouds can be generated based on text feedback given to an Emotion SensorĀ®. These are generated based on the relative importance of the words found in the comments. Businesses can easily identify the areas that needs to be improved at a glance using this capability. To access the report, go to Analyze >> Sentiment […]

Comment Categories & Sentiment

Go to the dashboard, click on the Menu, Visualize and go to the Comments and select Comment Categories & Sentiment. Select a survey from the Select survey dropdown and select pages from the Select pages section to view particular page comments in the report. Add date filters and add emo signature filters using the Emo […]

Sentiment Analysis

This report can be used to analyze customer feedback on a selected survey or using twitter keywords. Enter keywords and Twitter checkbox allow filtering comments related to the added keyword. These comments get categorized as negative and positive comments with the percentage. Location and date filters allow us to filter out comments further. Using Select […]