Score Segment Comparison reports can be used to compare multiple series of score segments. To access this report, scores should be assigned to responses. To learn how to assign scores to emoticons, please refer this article >> Scoring. To access this report, go to Analyze >> Score Segment Comparison Click on the downward arrow on […]
Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]
Create a user list or select a user to send an email campaign We can send an email campaign for created user lists or selected user/s from Contact list. Please refer to the article Contact lists in Comm-center for more information.If you want to send an email without creating a user list, you can select […]
To create an email template, go to Compose in Comm-center. Select Message type (1) as Email. To load an existing template, select the template from the drop-down in front of Template (2). Enter From email (3), From name (4), Reply-to (5) and Subject (6) of the email. A sample email body is available by default […]
Assign score By assigning scores to the responses, a common indicator can be derived to compare between sensors/questions/etc. To assign scores to responses, go to Design step in sensor creation.Click on the cogwheel icon in front of question box. Then click Assign score min to max or Assign score max to min. You can assign […]
Go to the dashboard Analyze, Email report. Report settings Select a survey from the Select surveys dropdown and select a question which you need to appear on the email. Select a time period (Days or Months in a number format) and select Time-series such as All, First emote, last emote. Add Emo signature if needed. […]
To create NPS® Analysis Report, first create an Emotion Sensor® with NPS questions.refer NET PROMOTER SCORE® article for more info about NPS®. Add segments to the report Go to NPS Analysis under Analyze in the main menu. Select the Emotion Sensor® from the drop-down in front of Survey (1)and the questions from the drop-down in […]
Report an Issue is provided to the users who interact with the platform to inform any problem, suggestion or Question to the emojot team. To navigate, go to the dashboard menu and select Help and click on the Report an Issue. Then the user can view a survey. After selecting the particular response user can […]
