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Salesforce Integration With this release, Salesforce integration capabilities are introduced to Emojot platform. Users can synchronize data into inbuilt and custom Salesforce objects in real-time. Organizations can map Emojot's survey data with their own object fields and even merge survey fields when syncing ...

Sensors Improvements to file upload capability Emojot recently introduced file uploading capability from sensors. If a respondent has selected a file(s) and not uploaded, it is highlighted and the respondent cannot proceed to the next page. This will ensure respondent will always upload the selected file(s) when response is submitted ...

Sensors File upload through Emotion Sensors™ With this release, we have introduced the capability to upload files through Emotion Sensors. This can be applicable in various use cases such as; Uploading images to provide evidence/context to CX sensor responsesImages and supporting documents as evidence in audit/compliance processesUploading feedback in voice ...

Analytics Touchpoint Map With this release, Emojot introduces the new reporting capability; "Touchpoint Map". This capability allows the admins to outline and analyze each interaction of a customer with the organization. This process looks at each step of the customer journey and identifies the places where customers come in contact ...

Emotion Sensors™ Save & continue responses With this release, a new capability is introduced which allows respondents to save the survey and come back later to finish their response. Respondents can pause and save the responses at any given time. When they return, they have the option to either resume ...

Platform Security Improvements to dashboard data protection As the Data Processor, Emojot has introduced more application level security measures to protect our clients' (Data Controllers') information. PII masking and user role based restrictions are imposed on PII to provide more security. By default, PII data are masked in all reports ...