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Report an Issue is provided to the users who interact with the platform to inform any problem, suggestion or Question to the emojot team. To navigate, go to the dashboard menu and select Help and click on the Report an Issue. Then the user can view a survey. After selecting ...

Data wipe feature is used to remove all the captured data in a particular survey. Go to the particular survey and click on the Data wipe icon. Then user can view the confirmation window popup and then click on the Remove button to remove all the data captured in that ...

To engage with the emoter (respondent) based on the emote (response), the user has to add Engagement rule to the Emotion Sensor®. To create an engagement rule navigate to Engagement rules in the Dashboard. Add Engagement Rule Go to the dashboard Menu, navigate to Engage, Engagement rules. Add a rule ...

Raffle Draw Setup is available to select winners. There are two ways to select winners. Select winners through admin and through engagement rule (Auto selection). Admin Selected Winners Create a survey and enable loyalty details which allow identifying the unique emoters. After users emote to the survey navigate to the ...

Emoter Journey Designer allows engaging with the emoter (respondent) based on the emote (response) using three different ways. The following are the different transition types in emoter journey designer, State NavigationBanner DisplayURL Redirection To add State Navigation transition please refer to this article. To add Banner Display transition please refer ...

Experience Management (XM) Url based auto profile details submission for custom unique loyalty fields We have improved the automatic respondent profile association to Emojot Sensors for our omni channel deployment methods. Workflow Management (WFM) Workflow UI designer - Phase 1 With this release we have introduced the phase 1 of ...