NPS® Analysis

To create NPS® Analysis Report, first create an Emotion Sensor® with NPS questions.refer NET PROMOTER SCORE® article for more info about NPS®. Add segments to the report Go to NPS Analysis under Analyze in the main menu. Select the Emotion Sensor® from the drop-down in front of Survey (1)and the questions from the drop-down in […]

Emotion Pulse Meter

Emotion pulse meter breaks down the emotes (responses) of the selected question in a particular Emotion Sensor® Emotion pulse meter for above question is as follows. Labels can be added to identify the emotes (responses) so the reports won’t look cluttered if the answers to the questions are lengthy. Go to edit Emotion Sensor® and […]

Demographics

When demographic questions are added to the Emotion Sensors® those questions can be used to cross analyze the data in other questions of the same Emotion Sensor®. Question – question that needs to be cross referenced with the demographic question Demographic – demographic question To make the questions demographic type, please refer this article >> […]

Correlation Analysis

Correlation is a statistical method used to assess a possible association between two variables. Using Correlation Analysis function, users can see whether an association exists between two variables (i.e. two questions). To go to the report follow Analyze >> Correlation Analysis path. Select the Emotion Sensor® (1) that contains the questions (2) you need to […]

Emojot 11.3.1 – What’s new?

Experience Management (XM) Url based auto profile details submission for custom unique loyalty fields We have improved the automatic respondent profile association to Emojot Sensors for our omni channel deployment methods. Workflow Management (WFM) Workflow UI designer – Phase 1 With this release we have introduced the phase 1 of Emojot WFM platform’s visual designer. […]

Emojot 11.2.1 – What’s new?

Experience Management (XM) Skip-logic Visualizer Emojot sensors™ support diverse scenarios with simple to complex skip logics. in this release we have introduced the capability to visualize skip logic flows of Emotion Sensors™ with a single click. This helps the orchestrators to get an overall picture of the sensor behaviour while minimising the effort and human-errors […]