To import an Emotion Sensor® from another account, click on Import survey on My Surveys page. To import an Emotion Sensor® from an import code, go to From Import Code tab. Enter the Import code (1) taken from the other account with a Name (2) and a URL (3) for the Emotion Sensor® and Import.
To add inbuilt questions, click on the cogwheel on the left of the page and select Add inbuilt question. From the drop down menu, select the Type (Customer Satisfaction Indices/Demographics) and Sub type (NPS/CSAT/CES1/CES2 or Age/Gender/Marital Status) and Apply.
Go to the dashboard and click on the Import survey button. The Import survey window gets open and clicks on the Download Sample button to download a sample excel file. Change the downloaded excel sheet according to the survey that you want to create. Number 1: Provide the Emotion Sensor® name here. Number 2: Provide […]