To import an Emotion Sensor® from another account, click on Import survey on My Surveys page. To import an Emotion Sensor® from an import code, go to From Import Code tab. Enter the Import code (1) taken from the other account with a Name (2) and a URL (3) for the Emotion Sensor® and Import.
In this report, we can see the recent customer comments for the particular sensor and share these comments on social media. Go to Comments in Visualize menu. Then go to Infographic. Select an Emotion Sensor® from the Select survey(1) drop down menu. Generate Infographic To generate infographic. select the sentiment type as Positive (2), Negative […]
Word clouds can be generated based on text feedback given to an Emotion Sensor®. These are generated based on the relative importance of the words found in the comments. Businesses can easily identify the areas that needs to be improved at a glance using this capability. To access the report, go to Analyze >> Sentiment […]
We can compare the responses of demographic questions and normal questions. Go to Demographic Analysis report under Analyze in the menu. Select the Emotion Sensor® and questions from the dropdown. To compare the responses of normal and demographic questions, click the Emote button and select questions from the dropdown.Then given responses are shown in the chart below. […]
Go to the dashboard, click on the Menu, Visualize and go to the Comments and select Comment Categories & Sentiment. Select a survey from the Select survey dropdown and select pages from the Select pages section to view particular page comments in the report. Add date filters and add emo signature filters using the Emo […]
Feedback themes can be used to get more insights from the emoters (respondents) such as what they’d recommend, how to be improved, etc. Create/edit/delete feedback theme To create an inline comment theme, enable the toggle in front of Text feedback in Design step of sensor creation. Click on the Pencil icon to edit the field […]
To view real-time movement of a survey, go to Visualize >> Live stream. Select Emotion Sensor® from the Select survey (1)drop menu. Select the Question (2) and emote category (3). Then select Chart type (4) by clicking on checkboxes. Pulse meter – Bar Emoter Ticker Map Comments. And select the Language (5) from the drop […]
In this report, we can see and moderate the given comments by users from the emotional sensors® Go to Comments in Visualize menu.Then go to List and Moderation. To see the comments in this report, first you have to enable the comments and comment buzz from the emotional sensor® creation flow.refer FEEDBACK THEMES post to […]
Go to the dashboard and click on the Import survey button. The Import survey window gets open and clicks on the Download Sample button to download a sample excel file. Change the downloaded excel sheet according to the survey that you want to create. Number 1: Provide the Emotion Sensor® name here. Number 2: Provide […]
This report can be used to analyze customer feedback on a selected survey or using twitter keywords. Enter keywords and Twitter checkbox allow filtering comments related to the added keyword. These comments get categorized as negative and positive comments with the percentage. Location and date filters allow us to filter out comments further. Using Select […]
