SMS Campaign
Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can ...
Launch an Email Marketing Campaign
Create a user list or select a user to send an email campaign We can send an email campaign for created user lists or selected user/s from Contact list. Please refer to the article Contact lists in Comm-center for more information.If you want to send an email without creating a ...
SMS Template
Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensorĀ® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click ...
Contact lists in Comm-center
We can create user list/s for selected users in the Contact tab.To create a user list, Go to Contacts (1) tab in Comm-center *PII data are masked due to security reasons Then a window pops-up and asks for login credentials as the Comm-center contains PII (Personally Identifiable Information). *Username is ...
Manage Contacts in Comm-Center
Add/Edit/Delete user records To add a new record, click the 'Add new record' (2) button.Fill the fields in the 'Add user' window and click on the "Add user' button. Click the 'Delete selected record' (3)button to delete the current user records in the contacts table. To edit a user record, ...
Create a Template for Email Campaigns
To create an email template, go to Compose in Comm-center. Select Message type (1) as Email. To load an existing template, select the template from the drop-down in front of Template (2). Enter From email (3), From name (4), Reply-to (5) and Subject (6) of the email. A sample email ...