Emotion Sensors™ Extend sensor profile lookup to support multiple profile fields Respondent profiles can be looked up with a unique key (Email, Mobile Number or other custom unique key) and loaded into the Emotion Sensors. With this release, we have implemented custom validations into that which will give you the flexibility to execute your own […]
Emotion Sensors™ User profile context (Enterprise Hierarchy) based actions in the Emotion Sensors™ Now, admins can define rules to disable the questions/ comment fields based on the respondent’s profile context. These personalisation actions are activated after the sensor is loaded and profile data are keyed in. This is an extension to Emojot’s unique brand personalization […]
Sensor UI Preview option for media file upload through Emotion Sensors™ With this release, a new sophisticated feature is introduced to the Emotion Sensors™. Admins can define the response palettes in such a way that the respondents can see different response palettes based on their deployment context. This capability comes in handy when the same […]
Sensor UI Respondent identification with QR codes When responding to KIOSK based Emotion Sensors™, respondents can simply scan a QR code which is embedded with their unique identifier and other profile details. This can improve the efficiency in a lot of scenarios such as collecting responses in the office/factory entrances and floors. Display profile information […]
Salesforce Integration With this release, Salesforce integration capabilities are introduced to Emojot platform. Users can synchronize data into inbuilt and custom Salesforce objects in real-time. Organizations can map Emojot’s survey data with their own object fields and even merge survey fields when syncing.
Sensors Improvements to file upload capability Emojot recently introduced file uploading capability from sensors. If a respondent has selected a file(s) and not uploaded, it is highlighted and the respondent cannot proceed to the next page. This will ensure respondent will always upload the selected file(s) when response is submitted. Forward Enterprise Hierarchy values (context […]
Sensors File upload through Emotion Sensors™ With this release, we have introduced the capability to upload files through Emotion Sensors. This can be applicable in various use cases such as; Uploading images to provide evidence/context to CX sensor responses Images and supporting documents as evidence in audit/compliance processes Uploading feedback in voice clips Uploading screenshots […]
Analytics Touchpoint Map With this release, Emojot introduces the new reporting capability; “Touchpoint Map”. This capability allows the admins to outline and analyze each interaction of a customer with the organization. This process looks at each step of the customer journey and identifies the places where customers come in contact with/experience with them. Admins can […]
Emotion Sensors™ Save & continue responses With this release, a new capability is introduced which allows respondents to save the survey and come back later to finish their response. Respondents can pause and save the responses at any given time. When they return, they have the option to either resume or to restart the survey […]
Platform Security Improvements to dashboard data protection As the Data Processor, Emojot has introduced more application level security measures to protect our clients’ (Data Controllers’) information. PII masking and user role based restrictions are imposed on PII to provide more security. By default, PII data are masked in all reports in the dashboard. “Admin” type […]
