Loyalty Fields

We can add loyalty fields manually. Go to Loyalty fields (1) in Settings tab in Comm-center. Add new field To add a new field, click Add new record (2) (plus icon) on top bar. Field name : Add filed name to identify. Emo signature attribute: To make as emo signaure attribute. Survey visibility: To show […]

Reminder Email Campaign

We can send reminder emails for given filters.refer EMAIL CAMPAIGN post to see how we can send an email campaignTo send an email, click on the campaign detail record. Then add filters from Filter (1) drop menu. refer CAMPAIGN STATUS article for more about campaign status Click ‘Compose’ (2) button. Click on ‘ Reminder ‘ […]

SMS Campaign

Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]

SMS Template

Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensorĀ® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click Username (4) and Unsubscribe link […]

User Profiles

Create user profiles  To create a new user account, go to User Management  in Settings menu. Enter User name, Password, Email and Select the User role from the User role drop menu. There are 5 different user roles in the system, each role has a different set of privileges. So the user access to system […]