Help Portal

All what you need

Home

Multi Factor Authentication

Navigate to Manage MFA page in Settings tab on the the menu. Enabling Multi Factor Authentication To enable MFA for a particular account, first click the Enable MFA(1) button. Follow the given instructions. Enter the code received to the Authenticator App on your mobile and verify. Resetting Multi Factor Authentication ...
Read More
authentication, enable mfa, enable multi factor authentication, mfa, multi factor, multi factor authentication, Security, security, security monitoring, User Management, verification code, verify

Create an Emotion Sensor® from Template

To create a sensor from existing template, click sensor Templates on My sensors page, and Select Category from dropdown menu. All the templates relevant to the selected category are shown. Click + ADD to enter Sensor name and URL and add.To preview the sensor, click on the template ...
Read More
answer, answers, Create, create, emotion sensor, questions, sensor, sensor name, sensor title, short url, survey, survey template, template

Data Protection and Privacy on the Emojot Platform

Last Updated: February 2023 The Emojot platform plays a role as a data controller of its own data and as a data processor of customer data. Emojot has adopted the EU GDPR definitions (Article 4), which specifies that a data controller is an entity (person, organization, etc.) that determines the ...
Read More
access control, access data, access management, automated actions, capture respondents history, customer identity, data, data breaches, data collection, data controller, data encryption, data processor, Data Protection & Privacy, Data Protection & Privacy, data storage, enterprise data, explicit consent, explicit content, governance, loyalty, loyalty attributes, , loyalty user fields, object, personal data, Personally identifiable information, pii, PII restriction, Policies, portability, privacy, profiling, protection, restrict, restriction, security, security monitoring, survey, survey data

Terms of Service

Last Updated: February 2024 These Terms are subject to periodic updates, and we recommend regularly reviewing them at https://emojot.com/tnc to ensure compliance with any changes. If a valid license agreement exists between you and Emojot, those terms take precedence over these Terms. 1 - Acceptance of Terms These Terms of ...
Read More
data, emojot, Policies, privacy, surveys, terms of service, Terms of Service

Import an Emotion Sensor® From an Import Code

To import an Emotion Sensor® from another account, click on Import survey on My Surveys page. To import an Emotion Sensor® from an import code, go to From Import Code tab. Enter the Import code (1) taken from the other account with a Name (2) and a URL (3) for ...
Read More
answer, answers, CES, comment, comments, Create, create, CSAT, customer feedback, download, emotion sensor, excel, feedback, import, inbuilt questions, loyalty, loyalty attributes, NPS, questions, sensor, sensor name, sensor title, sensors, short url, survey

Data Rights Request Workflow

If a respondent (user) wants to exercise their data rights with Emojot platform, the user can achieve this by sending a request through an Emotion Sensor® The link to the Emotion Sensor® > https://emojot.com/exerciserights Once the request is sent through the Emotion Sensor®, the Emojot security team (EST) will be ...
Read More
access control, access data, customer feedback, data controller, data storage, Other, Personally identifiable information, pii, PII restriction, security, security monitoring, user, users