Step 1 A complementary domain name whitelisting is included in the “Advanced+” package you have purchased. Once activated, your emailing domain will appear in the sender address section for the receiver. We recommend you activate this before sending large volumes as it improves your brand visibility across the board. Also, it will reduce spamming while […]
This article covers the steps you have to take in order launch an email marketing campaign. The relevant articles are also linked for each point, for easy reference. What is the Comm-center? Manage contacts Enter contacts by manually uploading customer data Enter contacts by bulk uploading customer data Create contact lists Create email templates Launch […]
We can add profile data fields manually. Go to Profile data fields (1) in Settings tab in Comm-center. Add new field To add a new field, click Add new record (2) (plus icon) on top bar. Field name : Add filed name to identify. Emo signature attribute: To make as emo signaure attribute. Survey visibility: […]
We can send reminder emails for given filters.refer EMAIL CAMPAIGN post to see how we can send an email campaignTo send an email, click on the campaign detail record. Then add filters from Filter (1) drop menu. refer CAMPAIGN STATUS article for more about campaign status Click ‘Compose’ (2) button. Click on ‘ Reminder ‘ […]
Create a user list or select a user to send an SMS campaign We can send an SMS campaign for created user lists or selected user/s from the Contact list.refer USER LISTS IN COMM-CENTER for more infoIf you want to send an email without creating a user list You can select the users from the Contact tab […]
Create a user list or select a user to send an email campaign We can send an email campaign for created user lists or selected user/s from Contact list. Please refer to the article Contact lists in Comm-center for more information.If you want to send an email without creating a user list, you can select […]
To create an email template, go to Compose in Comm-center. Select Message type (1) as Email. To load an existing template, select the template from the drop-down in front of Template (2). Enter From email (3), From name (4), Reply-to (5) and Subject (6) of the email. A sample email body is available by default […]
Engagement alerts used to inform the client when they have unsatisfied users. Using the engagement rules, the client gets an email or an SMS when their users react to an unsatisfied response. Add Engagement rule <?xml version=”1.0″ encoding=”UTF-8″?><cepRules> <cepRule id=”1″ timeWindow=”5″> <params> <param> <name>percepticDrillDown</name> <operator>eq</operator> <value>”q5628″</value> </param> <joinOperator>and</joinOperator> <joinParam> <derivedValue>emoteNumericValue</derivedValue> <operator>gd</operator> <value>0</value> </joinParam> </params><engagementActions> <action> <type>email</type> <data> <to>hirushi@emojot.com</to> <subject>You have an Unsatisfied Customer at ………| Emojot</subject> […]
To learn how to create emoticons on the platform, please refer this article >> Create Emoticons Create inline emotive themes Go to Design step in survey creation. Type the respective responses/answers below the emoji. To change emojis, click on the cogwheel icon top right corner of the emoticon box. Go to Edit and select an […]
To create emoticons, go to Settings >> Emotive Themes. Click on the Upload (1) tab in the emoticon widget and click on the Upload emoji (2) button. Drop the file that wants to be used in emoticon creation and click Next. Select the shape of the emoticon either Round or Box and click Next. Change […]
