Upload images Go to Image Gallery in Settings and select the relevant tab, either Skin images or Email images. Click on Upload images button and drop/click to upload the files. Only JPEG and PNG images less than 500KB are accepted. *Maximum number of files that can be uploaded at a time is 10. Click on […]
Feedback themes can be used to get more insights from the emoters (respondents) such as what they’d recommend, how to be improved, etc. Create/edit/delete feedback theme To create an inline comment theme, enable the toggle in front of Text feedback in Design step of sensor creation. Click on the Pencil icon to edit the field […]
To translate a sensor into another language, sensor localization can be used. Go to Sensor tab under Localization settings to translate sensor components except for emotive and feedback themes. Select sensor that need to be translated from dropdown and Select language that the sensor will be translated into. Type the translations in the boxes provided […]
To delete an Emotion Sensor®, click on Delete survey (1)icon on the survey widget on My Surveys page. Then click on the Delete button (2) on Delete survey dialog.
Respondent Journey capability provided by Emojot platform plays a huge role when identifying respondents’ behavior in granular level. Respondent’s journey can be viewed on Comm-center as well as under Comment Categories and Sentiment report. Go to Comm-center and click on the heartbeat icon on the contacts table. To view the Respondent Journey, first unmask PII […]
To duplicate a sensor within the same account, click on Duplicate surveyicon on sensor widget on My sensors page. Provide Name and URL for the new sensor and click on Duplicate.
Log on to Emojot Reachout Portal via: https://emojot.com/emojotReachout/ and enter the unique code (reach out token)* to access the portal. Enter client’s email or telephone and click on Submit to share the Emotion Sensor®. These unique codes can be generated on request only. Content should be provided in order to draft the email/sms content.
Go to the dashboard Settings emoting token section. Generate tokens To generate tokens, select the survey from the Select survey dropdown. Select the token type from the Token type dropdown. Token types Continuous : If the token type selected as continuous the user would be able to reuse the generated token in the same browser. […]
