Profile Data Capturing To collect details of the emoters (respondents), enable the Profile data capturing toggle in Publish step of sensor creation. Enabling this opens another option below Profile data fields. Tick the fields that should be used to capture the details of the emoters. *At least one unique field (telephone/email) should be selected to […]
Enterprise hierarchy details can show in the Emotion Sensor® title. These EH details are related to the user who is going to emote to the particular survey. Those EH data should be added inside the curly brackets {} as showing in the bellow. Those EH details should be similar to the Enterprise hierarchy excel sheet […]
The profile data records update when the user has submitted different enterprise data from Emotion Sensor® UI. To update new data in profile data records, Submit loyalty data(1) as already captured in the Comm-center and submit enterprise data (2) from virtual pages in Emotion Sensor®. Then go to Comm-center and search for the profile data […]
Respondent Journey capability provided by Emojot platform plays a huge role when identifying respondents’ behavior in granular level. Respondent’s journey can be viewed on Comm-center as well as under Comment Categories and Sentiment report. Go to Comm-center and click on the heartbeat icon on the contacts table. To view the Respondent Journey, first unmask PII […]
The Comm-Center is what we call the communication epicenter or hub of Emojot’s platform. Overview Comm-Center Menu – From this you can navigate among your Email Campaigns, your Contacts Lists and settings. Contacts Menu – These functions focus on adding/updating/deleting your contacts as you choose. We can compose emails as well. Contact List – This […]
