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Tag: loyalty user fields

  • loyalty user fields

Data Protection and Privacy on the Emojot Platform

Posted on by emojot

Last Updated: May 2020 The Emojot platform plays a role as a data controller of its own data and as a data processor of customer data. Emojot has adopted the EU GDPR definitions (Article 4), which specifies that a data controller is an entity (person, organization, etc.) that determines the why and the how for […]

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Posted in Data Protection & Privacy, PoliciesTagged access control, access data, access management, automated actions, capture respondents history, customer identity, data, data breaches, data collection, data controller, data encryption, data processor, Data Protection & Privacy, data storage, enterprise data, explicit consent, explicit content, governance, loyalty, loyalty attributes, loyalty sign up, loyalty user fields, object, personal data, Personally identifiable information, pii, PII restriction, portability, privacy, profiling, protection, restrict, restriction, security, security monitoring, survey, survey dataLeave a Comment on Data Protection and Privacy on the Emojot Platform

Engagement Alerts

Posted on by emojot

Engagement alerts used to inform the client when they have unsatisfied users. Using the engagement rules, the client gets an email or an SMS when their users react to an unsatisfied response. Add Engagement rule <?xml version=”1.0″ encoding=”UTF-8″?><cepRules>   <cepRule id=”1″ timeWindow=”5″>      <params>         <param>            <name>percepticDrillDown</name>             <operator>eq</operator>            <value>”q5628″</value>          </param>         <joinOperator>and</joinOperator>         <joinParam>            <derivedValue>emoteNumericValue</derivedValue>            <operator>gd</operator>             <value>0</value>         </joinParam>      </params><engagementActions>         <action>            <type>email</type>            <data>               <to>hirushi@emojot.com</to>               <subject>You have an Unsatisfied Customer at ………| Emojot</subject> […]

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Posted in EngageTagged add engagement alert, download, download report, edit, edit loyalty, email, emo signature, emo signature attribute, emoter journey, emoter responses, emotion, emotion sensor, emotive timeline, engage, engagement, engagement alert, engagement rule, enterprise data, enterprise hierarchy, export, filter, incident resolution, loyalty, loyalty attributes, loyalty sign up, loyalty user fields, perceptic drill down, question, question numbers, questions, receive alert, refresh, resolution progress, respondent, respondents, responses, save, send, send email, send sms, SMS, survey question, trigger on action, unhappy customers, unsatisfied, user detailsLeave a Comment on Engagement Alerts

Loyalty

Posted on by emojot

Loyalty sign up To collect details of the emoters (respondents), enable the Loyalty sign up toggle in Publish step of sensor creation. Enabling this opens another option below Loyalty user fields. Tick the fields that should be used to capture the details of the emoters. *At least one unique field (telephone/email) should be selected to […]

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Posted in Create, DeployTagged add loyalty, add loyalty message, capture loyalty first, capture respondents history, comm center, comm centre, comm-center, edit, edit loyalty, email, emo signature, emo signature attribute, emosignature, emoter, emoter journey, emotion sensor, enterprise data, Enterprise Hierarchical, enterprise hierarchy, enterprise hierarchy enabled surveys, field, fields, loyalty, loyalty attributes, loyalty first, loyalty message, loyalty sign up, loyalty user fields, name, respondent, respondents, sensor, settings, survey visibility, telephone, user, user name, username, usersLeave a Comment on Loyalty

GDPR Compliant Cookie Consent Banner

Posted on by emojot

We process your browsing data and use cookies and other identifiers which are necessary for the functioning of this site and required to achieve the purposes described in our Cookie Policy. Please read our Data Protection & Privacy Policy to find out how we process the data collected. You accept the use of cookies or other identifiers […]

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Posted in Data Protection & PrivacyTagged access control, access data, access management, automated actions, capture respondents history, customer identity, data, data breaches, data collection, data controller, data encryption, data processor, data storage, enterprise data, explicit consent, explicit content, governance, loyalty, loyalty attributes, loyalty sign up, loyalty user fields, object, personal data, Personally identifiable information, pii, PII restriction, portability, privacy, profiling, protection, restrict, restriction, security, security monitoring, survey, survey data, web interfaceLeave a Comment on GDPR Compliant Cookie Consent Banner
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