Add/Edit/Delete user records To add a new record, click the ‘Add new record’ (2) button.Fill the fields in the ‘Add user’ window and click on the “Add user’ button. Click the ‘Delete selected record’ (3)button to delete the current user records in the contacts table. To edit a user record, select the user record and […]
To create an email template, go to Compose in Comm-center. Select Message type (1) as Email. To load an existing template, select the template from the drop-down in front of Template (2). Enter From email (3), From name (4), Reply-to (5) and Subject (6) of the email. A sample email body is available by default […]
Word clouds can be generated based on text feedback given to an Emotion Sensor®. These are generated based on the relative importance of the words found in the comments. Businesses can easily identify the areas that needs to be improved at a glance using this capability. To access the report, go to Analyze >> Sentiment […]
This report provides the details, how users response/interact with the surveys in a particular account. Date Filter Filter out data using the date and time filter. Analytics Shows the summary of the users’ interaction and the status of surveys in a particular account. Survey List The survey list includes all the surveys in that account […]
Uploading files is a versatile capability that is available in Emotion Sensors™. To enable this, please contact the dev team. Different types of files can be uploaded through the sensors such as png, pdf, xls, etc. Below is a screenshot from a sensor where upload file is enabled. Once the file is selected, add a […]
To do the integrations on WordPress, first subscribe to API. Please refer this article to learn how to do it. Click on the Share icon on sensor widget and go to WordPress tab. Select the Burst as Display mode.* Select the size of the burst from the dropdown in front of Button size.** Select the […]
Subscribe to API An Emotion Sensor® can be integrated in different ways to get responses. Integrations can be done on Twitter, Facebook, HTML and WordPress. To do the integrations on HTML and WordPress, first subscribe to API. to do this, click on the Share icon on sensor widget on My Surveys page. Go to the […]
An Emotion Sensor® can be integrated on a website in different ways. To integrate a survey on a WordPress website as a burst, please refer this article. 1 – Popup Emotion Sensor® on the web page after 10 seconds. Add the provided websiteEmbed.min.js file at the bottom of any html page as below. <script type=”text/javascript” […]
Assign score By assigning scores to the responses, a common indicator can be derived to compare between sensors/questions/etc. To assign scores to responses, go to Design step in sensor creation.Click on the cogwheel icon in front of question box. Then click Assign score min to max or Assign score max to min. You can assign […]
