The swap feature used to load a new Emotion Sensor® for the previously loaded Emotion Sensor® URL. So the users can emote to another survey without loading a new short URL. Loads the first Emotion Sensor® using the short URL by clicking on the “eye” icon. Once users emote to this survey, go to the […]
Once an Emotion Sensor® is created, next step is to get responses. There are multiple ways to collect responses to an Emotion Sensor® Please refer below articles to collect responses based on your preferred choice; Sending Emotion Sensors® via Email Sending Emotion Sensors® via SMS Dynamic Group Deployment Embedding questions in Email Share Emotion Sensors® […]
Save SMS template To create an SMS template, go to Compose in Comm-center. Select SMS (from the Message type (1) drop menu. Select an emotion sensor® from Survey to embed (2) drop menu. To enter the survey URL to the SMS body by clicking the Sensor (3) button. Then click Username (4) and Unsubscribe link […]
Add/Edit/Delete user records To add a new record, click the ‘Add new record’ (2) button.Fill the fields in the ‘Add user’ window and click on the “Add user’ button. Click the ‘Delete selected record’ (3)button to delete the current user records in the contacts table. To edit a user record, select the user record and […]
Respondent Journey capability provided by Emojot platform plays a huge role when identifying respondents’ behavior in granular level. Respondent’s journey can be viewed on Comm-center as well as under Comment Categories and Sentiment report. Go to Comm-center and click on the heartbeat icon on the contacts table. To view the Respondent Journey, first unmask PII […]
To view real-time movement of a survey, go to Visualize >> Live stream. Select Emotion Sensor® from the Select survey (1)drop menu. Select the Question (2) and emote category (3). Then select Chart type (4) by clicking on checkboxes. Pulse meter – Bar Emoter Ticker Map Comments. And select the Language (5) from the drop […]
Log on to Emojot Reachout Portal via: https://emojot.com/emojotReachout/ and enter the unique code (reach out token)* to access the portal. Enter client’s email or telephone and click on Submit to share the Emotion Sensor®. These unique codes can be generated on request only. Content should be provided in order to draft the email/sms content.
Anonymous responses option lets users to choose whether they want their respondents to be identified or not. This feature is most useful when sharing the Emotion Sensor® on email and collecting responses on KIOSK mode. Responses collected on KIOSK mode are anonymous by default. To learn more about KIOSK mode, please refer this article >> […]
Continuous responses option lets users to choose whether they want their respondents to respond continuously to a given Emotion Sensor®. This feature is most useful when sharing the Emotion Sensor® on email. When sharing Emotion Sensors® on email, respondents can be either tracked or not tracked. When Emoting type is selected as Continuous, it allows […]
To share the sensor with others on different social networks, go to Publish step on sensor creation and enable the Social sharing toggle. When this is enabled, it allows to select the channels that sensor can be shared. Tick the boxes before the icons to add different social networks like Facebook, Twitter, Viber and WhatsApp. […]
