Employee Screening Flow

“Employee Screening Flow” is introduced to maintain a safe workplace as employees return to work during the Covid-19 pandemic. This process screens, validates and traces employees who enter the facility. The flow consists of globally validated screening standards and AI based decision tree models and can be deployed very fast. First, an Emotion Sensor® (survey) […]

Create an Emotion Sensor®

To create a new survey, click New survey in the My surveyspage. Then enter Survey Name, Survey Title and the Short URL to access the sensor.This short URL helps the users to load the sensor. Then click Next. Type the question on Type your question here box. Type the answers below emojis. Click Next and […]

Create an Emotion Sensor® from Template

To create a sensor from existing template, click sensor Templates on My sensors page, and Select Category from dropdown menu. All the templates relevant to the selected category are shown. Click + ADD to enter Sensor name and URL and add.To preview the sensor, click on the template.

Import an Emotion Sensor® From an Import Code

To import an Emotion Sensor® from another account, click on Import survey on My Surveys page. To import an Emotion Sensor® from an import code, go to From Import Code tab. Enter the Import code (1) taken from the other account with a Name (2) and a URL (3) for the Emotion Sensor® and Import.

Export an Emotion Sensor®

To export a sensor to another account, click on Export survey icon on sensor widget on My surveyspage and get the unique code. Copy and paste it in a different account to get the selected sensor on that account. This code can be used only once within two hours.

User lists in Comm-center

We can create user list/s for selected users in the Contact tab.To create a user list, Go to Contacts (1) tab in Comm-center Then a window pops-up and asks for login credentials as the Comm-center contains PII (Personally Identifiable Information). Select particular users (2) and Click ‘Save to list’(3) button. Then enter the List name […]

Import an Emotion Sensor® From an Excel File

Go to the dashboard and click on the Import survey button. The Import survey window gets open and clicks on the Download Sample button to download a sample excel file. Change the downloaded excel sheet according to the survey that you want to create. Number 1: Provide the Emotion Sensor® name here. Number 2: Provide […]

Incident Reports

To check the analytics of the reported incidents, go to Incidents (Beta) >> Incident Reports. Reported incidents can be filtered based on below options. Apply the required filters and Refresh. Priority – Low/ Medium/ High/ Highest Status – Open/ In Progress/ Resolved Type – General Inquiry/ Product Errors/ Customer Experience Issue Emo Signature drill down […]