User lists in Comm-center

We can create user list/s for selected users in the Contact tab.To create a user list, Go to Contacts (1) tab in Comm-center Then a window pops-up and asks for login credentials as the Comm-center contains PII (Personally Identifiable Information). Select particular users (2) and Click ‘Save to list’(3) button. Then enter the List name […]

Emoter Interaction

This report provides the details, how users response/interact with the surveys in a particular account. Date Filter Filter out data using the date and time filter. Analytics Shows the summary of the users’ interaction and the status of surveys in a particular account. Survey List The survey list includes all the surveys in that account […]

Campaign Performance

To view the performance of a campaign, go to Visualize > Campaigns. Select the Emotion Sensor® from the drop-down in front of Survey and Refresh. Select the campaign type (Emali/SMS) from the drop-down in front of Channel. To compare two or more campaigns’ performance of one channel (either Email/SMS), select the Emotion Sensors® from the […]

Anonymous Responses

Anonymous responses option lets users to choose whether they want their respondents to be identified or not. This feature is most useful when sharing the Emotion Sensor® on email and collecting responses on KIOSK mode. Responses collected on KIOSK mode are anonymous by default. To learn more about KIOSK mode, please refer this article >> […]

Continuous Responses

Continuous responses option lets users to choose whether they want their respondents to respond continuously to a given Emotion Sensor®. This feature is most useful when sharing the Emotion Sensor® on email. When sharing Emotion Sensors® on email, respondents can be either tracked or not tracked. When Emoting type is selected as Continuous, it allows […]

Answer Piping

Answer piping is an interesting feature introduced by Emojot. Emotion Sensor® UI page content can be dynamically generated based on the responses given in the previous survey question pages. The same capability can be used to display the responses given by respondents to review the responses they have given before submitting the sensor. This capability […]